Refund & Returns

We hope you are satisfied with the women’s pajamas you purchased from mitzzi.online. If you are not satisfied with your purchase, we offer the following return and refund policy:

1. Return Conditions
   Items must be returned within 30 days of purchase.

Items must be unworn, unwashed, and in their original tags and packaging.

2. Return Process
   Please submit a return request via email, providing your order number and reason for return.

Once your request is approved, we will provide you with a return address and instructions.

Please ensure the returned item is securely packaged to prevent damage during shipping.

Return Address: 100 CHARLESTON LN APT 116, JACKSONVILLE, NC 28546

3. Refund Policy
   Once we receive your return and confirm it meets the return conditions, a refund will typically be processed within 7-10 business days.

The refund will be returned to your original payment method. Shipping costs are generally non-refundable unless the error was due to incorrect shipment on our behalf.

4. Exchange Policy

If you wish to exchange an item (e.g., change size or color), please follow the return process and reorder after receiving your refund.

5. Contact Us

For any questions or further assistance, please contact our customer service via email. We are happy to assist you.